How Do You Fix Sales Ineffectiveness?

What’s going on here?

Sales training has been around for more than 100 years.  Yet every year, new approaches appear with the promise of being “The Silver Bullet.”  Old approaches—even those that are relevant to fixing the proble—are labeled “old-school,” and rejected.
On Amazon.com there are 29, 469 books under the category of “How to Sell.”  In [...]

Social Media In B2B Sales: Is The Time Right?

There have been some interesting conversations taking place on The Customer Collective on the subject of the adoption of social media and the changes required in approach and skills for B2B salespeople.  If you’re interested in a little entertainment—snarking, social media-style—I would suggest looking at these two posts and more important the comment thread that [...]

Strategic Account Management: It's Not Just A Sales Job.

One of the top firms among the 26 sales performance improvement providers ESR covers is Performance Methods, Inc. (PMI).  Founder and managing partner Steve Andersen is recognized as a thought-leader in the demanding and often misunderstood area of strategic account management. (Listen to Steve in an ESR/Podcast.)
To understanding what a strategic account management methodology is [...]

Strategic Negotiation

Any sales manager will tell you that negotiation is one of the required skills for success in sales. Yet few salespeople are equipped to go one-on-one with the increasingly experienced and tough corporate buyers and procurement managers whom they must negotiate with in order to make a sale.  For years I saw negotiation as a [...]

Sales Training Companies from a Unique Perspective (Part 2)

Before I go any further, let me again state that there are a lot of effective, high value, ethical sales training companies out there.  They have long lists of customers who have managed to dramatically improve their teams’ sales performance.
Stealing
Let me dig a bit into a point I made in Part 1—the fact that some [...]