Making the Number: How to Use Sales Benchmarking to Drive Performance

I’ve been writing about measuring the impact of sales training for a while.  ESR published a report on the subject.  We know from our research that there is little to no measurement taking place—not by most sales trainers and not by their clients and customers.  This is one of the factors that is preventing the degree [...]

Ten of My Most Popular Posts for Sales Leaders

I’m very pleased that traffic on this blog has grown significantly since I created it last April.  With that in mind, I suspect some of you who are new to this blog may have missed some of the earlier posts.  Here are the most popular, based upon this blog’s Top Posts stats: Observing a Sales Training Program (Part 1) [...]

The Future of Sales Effectiveness

This Wednesday (July 9) I’ll be presenting a webinar about how sales (in general) is not presently getting the job done and what needs to be done about it going into the future.   I’ll share relevant research and strong recommendations based upon what we’ve learned through ESR’s research and direct work with our clients. (The webinar is hosted by The [...]

Sales Performance Measurement

When we ask sales executives how they measure sales performance, 60% of them tell us that they don’t measure it at all.  Of the remaining 40%, a majority depend solely on a single trailing indicator-performance against quota.  If other metrics are even mentioned, they are typically the size/trending of their pipeline or the number of [...]

Sales Effectiveness 2010 Webinar

I delivered a webinar sponsored by ISBM (Institute for the Study of Business and Markets at the Smeal College of Business at Penn State).  It was moderated by Mary Donato, who is the Associate Director of ISBM and writes a column for Sales and Marketing Management magazine, as I do. (Mary is by far the best webinar [...]