Is Sales Last on Line in Your Company?

At some point, in nearly every conversation I have with sales trainers, the subject comes up of how broken the sales function is in many companies.  I was in Chicago last week in two separate meetings with the CEOs and principals of two leading sales training companies.  Discussions with those four executives resulted in the [...]

Why Sales Training Fails and Other Wrong Answers

Over the course of the past four months there have been two specific discussions on LinkedIn about which are the best sales trainers/methodologies.  (Thanks, Mike Kunkle, for pointing me toward one.)  An additional discussion has been going on for a while on the subject of why sales training fails. Those of you who read or [...]

Sales 101 Isn’t Enough, Says a Panel of Experts

Yesterday I had the pleasure of hosting an  sales expert round table hosted by Focus.com entitled, What Advanced Selling Capabilities are Required to Win Today? Focus.com came to me asking what topic I’d like to discuss.  The list is always long, but it occurred to me that a discussion among five experts in advanced selling [...]

Sales Blog Readers Beware!

I picked up on a story by Associated Press yesterday: FTC: Bloggers, testimonials need better disclosure. I’ve been very concerned for a while about two things going on in the sales blogging/social networking community.  One is wrong information.  The other is endorsements of products provided to bloggers for review—without disclosure by those bloggers. I realize [...]

Enough With The Shortcuts And Quick Solutions, Already.

Fortunately, it’s a busy time for us at ESR.  Right now, we’re providing advice and guidance to a number of companies that are actively evaluating strategies and solutions for sales performance improvement, but based on the economy, the state of the sales training industry, and the mistakes they’ve made in the past, have to finally [...]

The June 2009 Carnival of Trust

It’s funny how certain words you’ve always been familiar with take on new meanings as you wend your way through life.   The word “trust” is like that for me. Now that I’m thinking back in time as I write this post, I remember the television show Who Do You Trust? Perhaps the show should have [...]

Incorporating Twitter Into My Media Mix

I’ve been seeing more and more business contacts coming up on Twitter. They’re following me. Nice. I follow them. No question this is a fast-moving phenonemon—like Susan Boyle (with, as of today: 52,532,400 views on YouTube) and YouTube’s parent, Google itself, during its first few years of growth. I presented today on a webinar sponsored [...]