Posted on January 28th, 2010 by Dave Stein
Imparta Ltd. is a Tier 1 global sales effectiveness organization based in the U.K. with presence in 32 countries including the U.S. They have many strengths, especially in the areas of creating customer value and methodology. Imparta’s sales training programs encompass sales, marketing, and leadership training. ESR commenced formal coverage of Imparta last year. They [...]
Filed under: coaching, CRM, Economy, Interview, Marketing, Methodology, RFP, Sales Training Companies | No Comments »
Posted on January 18th, 2010 by Dave Stein
For those of you new to this blog, my firm, ES Research Group, evaluates sales training companies. We deliver our findings in the form of reports, which we sell on our website, and through consultations with companies evaluating sales training providers. First a bit of background. For us, gathering data about sales training companies falls [...]
Filed under: Account Management, Buyers, Industry Analyst, Methodology, RFP, Sales Training Companies | 2 Comments »
Posted on January 4th, 2010 by Dave Stein
Happy New Year. You know how, at this time of year, all the media review the past year (or in this case, decade) and talk about advancing into the next one? Here’s one for you: I may have the attribution wrong, but I believe it was Confucius who said, The best time to plant a [...]
Filed under: Methodology, sales process | 4 Comments »
Posted on December 16th, 2009 by Dave Stein
Back in October I delivered the keynote at SMT‘s conference. I shared with the audience ESR’s list of 12 obstacles that must be overcome for sales training to begin to have the degree of impact that a few the leading sales training companies are having with every client. Sales training is most often reactive. We [...]
Filed under: Hiring, Measurement, Methodology, Opportunity Management, Sales 2.0, Sales 2.0, sales process, Sales Training Companies | 5 Comments »
Posted on December 2nd, 2009 by Dave Stein
Dave Brock wrote a terrific post about sales process. It sparked me to write about an issue that has been troubling me. I’m not going to put forward any more arguments on the subject of whether or not process important in selling. There is enough research out there—from ESR, from other research firms, and a [...]
Filed under: Methodology, Opportunity Management, Research, sales process, Sales Training Companies | 11 Comments »
Posted on November 9th, 2009 by Dave Stein
For those of you who read Part 1 of this series and asked for more, thanks for your feedback, and here it is. Sales trainers and sales training firms have a big challenge over the next year: many customer training budgets have shrunk or been eliminated entirely; the trainers’ own revenues are significantly down—there has [...]
Filed under: Buyers, coaching, Economy, Hiring, Measurement, Methodology, sales process, Sales Training Companies, Technology | 9 Comments »
Posted on November 4th, 2009 by Dave Stein
I finally got around to meeting my telephone and e-mail colleague, Tom Martin, face-to-face a few weeks ago. Tom is someone I hold in high regard for his experience, integrity and deep understanding of the sales training industry. Tom is a 20-year veteran of the sales methodology and training industry, with a diverse set of [...]
Filed under: Buyers, Interview, Methodology, Opportunity Management, sales process, Sales Training Companies | 15 Comments »
Posted on October 19th, 2009 by Dave Stein
At SMT‘s conference last week in Orlando, Laurie Weed, Western Region Sales Development Manager at Ricoh, presented her company’s approach to ride-alongs (at Ricoh they’re called field rides) with sales reps. We’ve seen different approaches to this critical reinforcement process at ESR. I really like Ricoh’s for several reasons. First is that they actually do [...]
Filed under: coaching, Measurement, Methodology, On the Road | 4 Comments »
Posted on July 21st, 2009 by Dave Stein
Fortunately, it’s a busy time for us at ESR. Right now, we’re providing advice and guidance to a number of companies that are actively evaluating strategies and solutions for sales performance improvement, but based on the economy, the state of the sales training industry, and the mistakes they’ve made in the past, have to finally [...]
Filed under: Economy, Leadership, Marketing, Methodology, Research, Sales 2.0, sales process, Sales Training Companies, social media | 7 Comments »
Posted on July 2nd, 2009 by Dave Stein
ASTD’s Sales Training Drivers is hosting an online conference and virtual trade show in October 2009. — Sales Training 2.0: Accelerating Sales Team Performance in a Down Economy — ESR is pleased to be a premium sponsor for this learning event along with ASTD. I’ve been working with Brian Lambert for several months planning the [...]
Filed under: Methodology, Presentations, Sales 2.0, sales training, Sales Training Companies | No Comments »
