Should You Trust Sponsored Research?

I wrote a post a while back about white papers.  I said, “In most cases, white papers are marketing documents rather than the unbiased analyses they appear to be.” The same can be said for a subset of marketing collateral labeled “Sponsored Research.” There are three prominent flavors of non-academic, sponsored research: Legitimate sponsored research.  A corporation (or [...]

Analysts Are Optimistic About CRM – I'm Not.

Ann All (with ITBusinessEdge.com) posted an entry in her blog today about the optimistic outlook for CRM sales.  She wrote, “Datamonitor, KensingtonHouse, CSO Insights and Gartner are among the companies with an optimistic outlook on CRM.”  She then added AMR Research to the list. I won’t dispute the prediction.  What I will say is that progress is [...]

What's The Deal With Industry Analysts?

Too many companies (especially SMEs–small to medium-size enterprises) have either no formal analyst relations function or one that is managed by someone who is not qualified for the job. An approach like that leaves those companies unprepared for the ongoing and very competitive battles for positioning that take place within some industries. How a company [...]