Your Company’s Culture: Does Sales Eat First?

I don’t hear the phrase “sales culture” very much any more. That’s too bad.  In the past, that phrase was most commonly used in two situations. First, by venture capitalists who were determining if a CEO in whose company they were considering investing had the orientation and experience to support sales to the extent that [...]

It’s That Time Again. The President Is Here.

The president is staying a few miles from where I live on Martha’s Vineyard.  I’ve read numbers of articles about his visits here as well as widely varying impressions of the Vineyard. I’ve been wanting to write a few remarks to let my followers know what it’s really like.  Here they are, keeping politics for [...]

Customized Sales Training: A Good Thing or Not?

Many sales leaders and learning organizations want a customized sales training experience from their third-party providers, whether it be traditional live or some form of virtual. This can be good or bad, depending upon what experiences and materials are customized, and to what degree. It’s important for sales training buyer to understand any and all [...]

The Real Reasons Sales Training Fails and What To Do About It

First, let’s get something straight. Every salesperson needs ongoing training and ongoing reinforcement, just like pilots, doctors, electricians, lawyers, and every other profession. If a sales person doesn’t get relevant, well-designed, and regular training, as selling conditions change, they learn by trial and error. And that’s no way to beat their quotas. There are scores [...]